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Managed Services

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We know there is no such thing as fundraising downtime, which is why Blackbaud offers comprehensive services to help manage, coordinate, and execute your direct marketing programs. Augmenting your in-house capabilities with our team of experts can boost your productivity and achieve your direct response revenue goals more efficiently. Our Managed Services Team provides a full range of services—including segmentation, list pulls, data hygiene, reporting, and database administration—so you can concentrate on fundraising and furthering your organization’s mission. Learn more >


Nonprofit Managed Services at a Glance:

Be nimble.

Blackbaud’s Managed Services Team will work with you to manage, coordinate, and execute database operations, direct marketing activities, and performance management reporting, leaving your staff free to work on other mission-critical objectives. We’ll combine your disparate data sets to enable cross-channel marketing and perform regular hygiene processes to maintain your data’s health. Our team uses best-in-breed tools to manage direct marketing campaigns, so you can easily orchestrate direct response campaigns and quickly adjust campaign strategy. We’ll provide ongoing guidance to optimize your systems and business processes to ensure that you’re operating at top speed. Plus, we’ll coordinate with all of your vendors to help you achieve your desired results. Our commitment is to work on your behalf, invest in your data integrity, and serve as an extension of your team. Your mission becomes our mission.

Gain a deep bench.

With Managed Services, you’ll gain year-round, rapid-response support from a dedicated team of specialists. Augmenting your in-house capabilities with our team of experts can boost your productivity and help achieve your direct response revenue goals more efficiently. You’ll gain access to diverse skillsets that seamlessly increase your team’s capacity and take advantage of best practices built from years of industry expertise. We can handle everything from basic data entry to complex direct marketing segmentation and everything in between, including:

  • Queries, lists, and segmentation for direct response or online marketing campaigns
  • Imports or interfaces that bring data in from other sources
  • Exports and data pulls
  • Data or gift entry
  • Database administration and configuration
  • Standard reporting and dashboard design
  • Review and merging of duplicate records
  • Global changes to clean up code tables, attributes, addresses, and salutations
  • Demographic overlays, NCOALink®, ZIP Code®, and legislative data updates
  • Quality control reporting

Do the job you love.

Your organization works diligently to do the most it can with its resources. However, if optimizing your nonprofit’s fundraising initiatives and operations is a constant challenge due to staff turnover, reliance on a small staff, or ill-equipped infrastructure, this task can be difficult and overwhelming. It’s not uncommon for day-to-day operations to leave you feeling stuck in the weeds, preventing you from focusing on the big picture. And that’s why we’re here to help. By partnering with Blackbaud’s Managed Services Team, you’ll have the power to meet and exceed your fundraising goals. Our team will do the heavy lifting, so you can redirect your in-house resources to strategic activities that boost results.


Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit

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