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Blackbaud Direct Marketing for Raiser's Edge

Blackbaud Direct Marketing for Raiser's Edge how-to documentation includes the help file in the program, user guides, a new features video, and more!

Blackbaud Direct Marketing Help

Did you know the answers to your software questions are right at your fingertips? While you work in the software, press F1 on your keyboard to open an extensive help file. Type keywords in the help file’s search field to find specific information about a process or function.

Blackbaud Direct Marketing for Raiser's Edge User Guides

Getting Started

Before you use Blackbaud Direct Marketing we recommend you review the tools and features that appear throughout the program. We also encourage you to familiarize yourself with the new features, installation, and upgrade information.

Blackbaud Direct Marketing New Features and Enhancements

Infinity Platform Installation and Upgrade Guide

General Features Guide

Setup and Administration

The Setup and Administration guides help you set up, configure, and customize Blackbaud Direct Marketing for Raiser's Edge.


Batch and Import



Page Designer


These guides teach you about all the important features of marketing efforts in Blackbaud Direct Marketing for Raiser's Edge.

Marketing Efforts for Raiser's Edge

Marketing Planner

Reports and Analysis

The Reports and Analysis guides teach you how to use data mart, OLAP tools, query, export, reports, and key performance indicators.

Reports and KPIs

Data Warehouse

Query and Export


The integration guides help you integrate Blackbaud Direct Marketing with Raiser's Edge and Blackbaud NetCommunity.

Raiser's Edge Integration

Blackbaud NetCommunity Integration

New Features Guide for Previous Versions of Blackbaud Direct Marketing

Blackbaud Direct Marketing 3.0

Blackbaud Direct Marketing 2.91

Blackbaud Direct Marketing 2.7

Blackbaud Direct Marketing 2.6

Blackbaud Direct Marketing 2.5

eReader Help: Do you want to learn the best way to view our PDFs on your favorite eReader? This simple set of beginner instructions lays out quick steps for viewing our user guides on Nooks, iPads, and Kindles.


Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit

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