Section Navigation



Altru User Guides


New Features

New Features Video

General Features

Getting Started with the Altru Database




Constituent Duplicates and Merge Tasks




Prospect Management



Web Forms

Setup and Administration


Batch and Import

General Ledger Setup


Data Tune-up


Query and Export

Reports and KPIs

Tickets and Sales




ResearchPoint for Altru

Getting Started with ResearchPoint

Prospects Configuration

How to Use Research Lists


Manage Prospects and Fundraisers for Major Giving

Prospect Research Wealth Record

Prospect Research Search



Quick Reference Guides (QRGs)

Advance Sales

New Features

For an enhanced view of the New Features, see our Altru New Features page!

July 2016 New Features Guide

May 2016 New Features Guide

March 2016 New Features Guide

November 2015 New Features Guide

October 2015 New Features Guide

August 2015 New Features Guide

June 2015 New Features Guide

April 2015 New Features Guide

February 2015 New Features Guide

November 2014 New Features Guide

October 2014 New Features Guide

July 2014 New Features Guide

April 2014 New Features Guide

February 2014 New Features Guide

eReader Help: Do you want to learn the best way to view our PDFs on your favorite eReader? This simple set of beginner instructions lays out quick steps for viewing our user guides on Nooks, iPads, and Kindles.

Introduction to
Blackbaud Altru

In this video, learn a broad overview of each of the functional areas in the program.

Getting Started

Altru for Beginners Book

This lighthearted, easy to read book introduces you to the main features of Blackbaud Altru.

Regardless of what hat you wear at your organization, Altru for Beginners explains the concepts and features of Altru. With its quick-paced, humorous style, this book is a valuable and reader-friendly resource, whether you are new or experienced at Altru.

Altru for Beginners

If you need a hard copy version of this book for your organization, we've also got you covered. Just send us an email!

Snippet from the book...
"Altru is what we call a “SaaS offering.” Not to be confused with the “sass” spouting from Bart Simpson or your tweenage daughter’s attitude, “SaaS” stands for “Software as a Service.” This means you access the program through an Internet browser, similar to how you maintain your Facebook account or surf the web through Google searches."




Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit

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